Why is sewage backing up into my home?

What Causes Sewage Backups and What Should You Do?

Sewage backups are serious plumbing emergencies that require immediate attention. The most common causes include:

• ✔ Main sewer line blockage: The most common cause, often due to tree roots, grease buildup, or foreign objects.
• ✔ Collapsed or broken sewer pipe: Older pipes, especially clay or cast iron, can crack, collapse, or disintegrate over time.
• ✔ City sewer main issues: Problems with the municipal sewer system can cause backups into homes.
• ✔ Heavy rainfall: In some areas, heavy rains can overwhelm the sewer system, causing backups.
• ✔ Septic system failure: For homes with septic tanks, an overflowing or failing tank can cause backups.

If you experience sewage backing up into toilets, tubs, or floor drains, take these immediate steps:

• ✔ Stop using all water in your home
• ✔ Turn off water to your home if possible
• ✔ Avoid contact with the sewage, which contains harmful bacteria
• ✔ Call us for emergency service at (770) 627-4421

After resolving the immediate backup, we recommend a camera inspection to identify the root cause and prevent future occurrences. For homes prone to backups, we can install backflow prevention devices to protect against sewage intrusion.